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You are here: Home / Become a doula / What Your Potential Doula Clients Should Know

What Your Potential Doula Clients Should Know

August 13, 2021

Potential Doula Clients Should KnowAs a doula, you are not only passionate about birth, but you also run a business. Part of being a doula is helping clients understand the benefit of working with you. Potential doula clients should know the evidence behind hiring a doula and working with you specifically.

Helping clients understand the profound impact you can have on their birth experience is important. Your passion for birth support will shine through, but it is also important to share facts.

Here is what your potential doula clients should know:

Doulas Are Professional Labor Support Experts

Clients have access to nurses, midwives, and obstetricians for care during labor and birth. However, those professionals are there to provide medical care and safety. At some births, they can provide intermittent non-medical support.

What many birthing families do not realize is just how much time clinical tasks and responsibility take. Even the best midwife or nurse will spend time monitoring vital signs, charting, and keeping an eye on important tasks. This means labor support is intermittent.

As a doula, you offer continuous labor support. You are more than a hand to hold, you are an expert. You have training, knowledge, and vital skills to be a professional labor support. Birth is not new to you. Support is continuous as you have no responsibilities other than supporting clients.

You are like a one-on-one professional guide to labor, birth, and the immediate postpartum period.

Doula Clients Should Know Continuous Support Has Significant Benefits

Hearing you will have continuous labor support sounds nice. After all, most enjoy extra help and support. However, beyond simply feeling supported, evidence shows continuous labor support improves birth outcomes.

“If a doula were a drug, it would be unethical not to use it.” – John H. Kennell

While every birth is unique, on a population level we see improved outcomes when birthers have access to continuous labor support.

ACOG’s publication designed to reduce the primary c-section rates includes information about continuous labor support like that of a doula. It shows support reduces c-section rates, have less pharmaceutical pain medication used, and reduced risk of the cascade of interventions.

Regardless of birth plans, or medical necessities (e.g. unmedicated, pain medication, c-section, etc.), a doula can improve feelings about the birth. Having continuous labor support can aide in reporting a positive and empower experience regardless of how labor unfolds.

Doulas Reduce The Fear of “What Ifs?”

Even the best planned birth can unfold in ways no one expects. The fear of the unknown, the fear of the unexpected, and the fear of “what ifs” can be overwhelming for new parents.

Potential doula clients should know that your knowledge and experience can reduce fear. You are there to help navigate the unexpected. Your experience, skills and knowledge can help them prepare as well as understand all the what ifs.

Your continuous labor support provides a safety net of being prepared for whatever unfolds during birth. You have the knowledge to help explain and help clients understand what is happening when things do not go as planned.

Your professional emotional support is also invaluable during scary moments.

Your Support Is Non-Judgmental

There is something about being pregnant which is an open invitation for stories, advice, and even judgement. People often ask pregnant people if they are planning a medicated or unmedicated birth, where they plan to give birth, how they plan to give birth, and every and any possible intimate question.

As a professional doula, you offer support without judgement. You share information about birth options, you can share anecdotal experience, but you do not judge clients for their decisions.

Having someone who provides continuous support without judgement takes significant pressure off parents. Not only are new parents navigating birth and early parenthood, but they are also having to do so while hearing everyone else’s opinions.

Having support with zero judgement can help new parents build confidence in their decisions. It can improve their overall experience. Your lack of judgement can help them create healthy boundaries as they realize their decisions should be respected.

Helping potential doula clients understand the importance of continuous support is an important part of booking clients. Your passion for birth will no doubt stand out. However, helping them understand the known benefits of doula support is important.

Aliza Juliette Bancoff
Author: Aliza Juliette Bancoff

Aliza Juliette Bancoff is a well-known doula and doula trainer who has been providing doula services to families for over a decade. She is the founder of Main Line Doulas, a doula group providing doula support in the great Philadelphia area for the last decade, the International Doula Institute, which provides online doula training and lactation training and certification programs and  the International Breastfeeding Institute which provides lactation training and certification.   She is the co-founder of United Birth, a company devoted to increasing access to doulas across the country to make the perinatal time safer both physically and emotionally. “Every birthing person deserves access to quality doula support. And we are working to make that a reality across the country. The work we are doing to get doulas to every birthing person will decrease the black infant and maternal mortality rate significantly by 2030.” Says Bancoff. Aliza is known for her compassionate and empowering approach to doula work, and she has been featured in numerous media outlets, including United Nations Maternal Health Report,  Parent Magazine, CafeMom, theBump and many more. Aliza's journey into doula work began when she gave birth to her first child and felt a strong calling...

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Tracy tells us,
“This course was informative and educational. I enjoyed learning how to become a doula.”

Patricia shared, 
“This course was great. I loved how easy it is to use, as someone who is not very technologically inclined. The coursework was challenging and I learned so much. My instructor was always very easy to reach and very responsive to any issues I had. I loved being able to work at my own pace and skip around a bit. Videos are hard for me as I am very self-conscious so it was nice to be able to postpone them for a bit until I could really practice and feel my best. ”

Judith shared, 
“The instructors and course materials/videos were all so wonderful and informative. I truly feel very well equipped with all the knowledge and tools I now have to start as a full spectrum doula with multiple certifications under my belt. Thank you, IDI, from the bottom of my heart. My true passion is blossoming before my very eyes!”

Miranda tells us, 
“I started my training at IDI almost a year ago. The courses have given me exactly what I needed to become a confident doula! After looking at several different doula training programs I decided on IDI because I have two young children and could work at my own pace online. I also really liked that the curriculum was contributed to by different backgrounds and trainings, not only from one perspective. This program has offered more to me than I ever could have thought! Not only have I learned how to support Moms and families through pregnancy, birth, and postpartum but I’ve been given tools in growing my reach and communication… just to name a few. There’s also huge support from other doulas in the program. I recommend this program to future doulas!”

Mary says, 
“Started my journey (with admitted fear) only a month ago and felt immediately at ease! This program is very fluid. Work at your own pace. Easy to reach help and support the whole way through. Everything you need to know to hit the ground running with confidence once certified.”

Brenda tells us, 
“My name is Brenda and I have been studying with IDI for a while now, looking forward to the Postpartum course also. I have found the studies, books, and information to feel well rounded in information and comprehensive. I love all the books they have chosen for my studies. Also, the opportunity to be hands-on with the additional class, interviews, videos, and Moms-to-be. This is a part of the program that brings all the reading, studying…everything to light! The teachers are kind, understanding and obviously VERY experienced and can guide and support me throughout this wonderful journey of certification to be a “Doula” I’m so happy I chose IDI to be my training! Thank you!!!! I look forward to the future!♡”

Joyce says, 
“I love being a student with IDI!”

Laura tells us,
” Easy to do at my own pace, good supplemental readings. ”

Hannah tells us,
” Hey this is Hannah! I’m SOO excited to have finished my courses & have become a CERTIFIED DOULA! I almost can’t believe I have that title, with my name!!! This has been a lifelong dream. I’m very grateful to have been able to do it online, as I am a stay-at-home mom to 7 amazing children. It was very convenient for me to work on, as I had quiet time, during my little’s naps. Having been through labor, birth & breastfeeding stages of my life, helped tremendously. However, it was a very practical course & easy to understand the instructions. I highly recommend IDI to anyone who is interested in becoming a doula!! Thank you, IDI!!! ”

Tatyana says,
“I enjoyed everything about this course. Very informative and detailed.”

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